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Peter Barron Stark Companies is a nationally recognized management consulting firm that has surveyed and trained a quarter of a million managers and employees around the world, for over 20 years.
We have several weekly and monthly newsletters designed for every CEO, manager, and HR professional who wants to build a culture in their organization where employees love to come to work and customers love to do business. Enter your email below to be taken to the sign up form and choose one or all of our newsletters.
Being a leader in any size organization is difficult. Your job is to make decisions in the best interest of your employees, managers, customers, Board, and shareholders. To make the best decisions, it’s crucial that you are well informed in each of these areas. Our customized surveys assess employee engagement, leadership development, and Board effectiveness. Explore our surveys page to learn how we can help you.
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In sports, every great player has a coach to help him/her improve their game. Great leaders also know the value of an experienced professional coach. Nearly 70 percent of executives in Fortune 500 companies engage the services of an executive coach. Typically, organizational leaders possess a high degree of technical expertise, but may be challenged in some aspect of their working relationship with employees on their team. Executive coaching helps the leader identify his or her strengths as a leader and opportunities to become even more effective in their leadership role.
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There has never been a time when training has been more critical to your organization’s success. Leaner staffing and increased competition is forcing managers and employees to do a lot more with a lot less to help your organization stay competitive in a fast-paced marketplace. Whether it is one of our highly customized training programs such as communication skills, leading change, relationship strategies, performance management, team building, or helping managers to create a positive vision, we have the expertise to help your managers and employees rise to the next level.
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Our custom assessments are powerful tools for identifying the strengths and weaknesses of an organization and its leaders. One-on-one interviews give us the information needed to create organizational and/or leadership assessments that sift through the ‘symptoms’ and identify the actual issues that need to be resolved in order to move your company forward. Interview information is then compiled and analyzed to provide you with a written summary of the information obtained, customized recommendations, and a proposed Action Plan.
Learn more“When I first met you, you told me that you could condition even the largest offenders of customer service protocol and I figured that certain departments would fall into place, but never did I think that our events security group would ever come around. You did it! When it comes to Customer Service and Fan Loyalty Programs, there’s no doubt the first call should be to you! ” – VP Marketing & Special Events, New England Patriots
“I am sitting in the event ops training right now and this is great! Our employees are so into this and Peter is doing an absolutely outstanding job!! I will be walking around to see other groups but I just had to share because this is really exciting to watch.” – Human Resources Manager, The Boston Red Sox
“Monday night's supervisor training was honestly the most practical and applicable professional development that I have been part of - not only as a Red Sox employee, but also in my full time job as a teacher. In the past, we've received an even more in-depth customer service training as our supervisor session, which is helpful, but Monday's shift in looking at how to be effective leaders gave me a truly renewed energy and sense of purpose in my specific role for the Sox. I left Monday with not only a lot to think about, but tangible ways to try out many of the ideas with my coworkers and our staff in the coming weeks. I really appreciated that I was able to gain so much from you.” – Supervisor, The Boston Red Sox
“Jane did an excellent job (on Presenting to Influence) and received many positive reviews. I look forward to working with you again. ” – VP of Audit Services, Sempra Energy
“*A* has responded very positively and comments quite often on how the executive has applied what you've taught. As I described to my other colleague yesterday, A's personality hasn't changed, they remain a hard charger in everything. The skills you taught A are doing a great deal to focus that energy in a much more positive way. I would call this effort a great success. Thank you for supporting A” – VP of Credit Risk, Columbia Credit Union
Our latest blog posts
Bridging the Gap in Multigenerational CommunicationOur accountant pointed out an interesting bit of data related to our recent company phone bill:...
Leading in a CrisisThere’s no better time to emerge as the leader than in the middle of a crisis. Whether the...
How to Thrill Your CustomersThe term customer satisfaction is used often. But do you really want to just satisfy your customers?...
Attitude is King in Conflict ResolutionConflict is a natural part of life and can’t always be avoided. Sometime conflict has positive...
Create workplace excellence with our products
101 Ways to Win Every Time in Any Situation. Most people think of negotiating as something we do when we are making a big deal for a high-powered contract. But the truth is, we all do it every day. We negotiate deadlines and sales, purchases and relationships, in our roles as employee, manager, and salesperson.
By pinpointing specific areas leaders can focus on and change, this book shows how one leader can effectively change the entire workplace environment… for the better.
Workplace Excellence is the goal of every successful organization. This book is the guide for every leader who wants to make a difference in their organization. We provide managers with the skills and actions to take the results of their most recent Employee Opinion Survey and create an environment where employees love to come to work and customers love to do business.
Strong leaders develop and nurture lifelong relationships, and it is those relationships that determine your success as a leader. This comprehensive book emphasizes the personal and people skills required to be a great leader.
