Are You Allergic to Tough Feedback?
This blog entry has been adapted from the November issue of The Quest for Workplace Excellence (sign up here)
In his Dharma Consulting blog, a gifted consultant, author and friend, Eric Klein, coined the question, “Do you have allergies to feedback?” Over the last few weeks, I have watched two executives who were technically well-qualified to do their jobs, have to resign or be fired from their jobs because of one simple reason – they were allergic to tough feedback.
In both of the situations listed above, the executives were given feedback that they were adamantly opposed to accepting, and even more importantly, unwilling to accept responsibility to change their behaviors that generated the feedback. Much like an allergy, their mind created defenses and/or excuses that protected them from dealing with foreign information that did not align with how they see themselves. Similar to the way in which an allergy can kill someone without the proper prescription or medication, managers can derail their careers without the ability to positively accept and appropriately act on tough feedback.
Filed under: Peter's Blog, Quest Newsletter on November 15th, 2010 No Comments »
On a scale from 1-10, how would you rate your productivity as a leader? Many of us, if not all, wouldn’t rate ourselves as high on the productivity scale as we would like to be. Sometimes leaders feel like they are constantly busy but are somehow still unable to accomplish their goals. Have you ever started your workday with a list of things to do and at the end of the workday STILL had the same number of things to do?