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Research has conclusively shown that engaged employees are more productive and satisfied. John Maxwell, America’s noted authority on leadership, said, “An organization cannot rise above its level of leadership.” This means that leaders’ attitudes set the tone for those who follow them. Therefore, if you find that many of your employees are not motivated, it’s time to do some self-reflection. Employees will not thrive under negative leadership. Now, we don’t know anyone who would refer to themselves as negative, but people who would be considered negative often call themselves realists. These self-proclaimed realists seldom have many motivated people following them.

On the flip side, employees don’t want a Pollyanna who ignores reality and believes that despite all the evidence, everything will turn out just fine.

Whether you describe yourself as a realist or an optimist, leaders today need to be positive, self-confident, have high-expectations, take initiative, be resilient and accountable. Most employees want to work for a leader who truly believes that tomorrow is going to be even better than it was today, and is taking the necessary actions to turn those beliefs into a reality.

The following are nine keys that will help you become a more positive leader; a leader who makes even the realists excited about tomorrow.

Continue reading “The Secret to Inspiring Others? Optimism” »

Helpful tip: if you have a long to-do list today, remember that you can always bookmark this page and come back to it.

We are three weeks into 2012, and the year is off to a solid start. For many of us, we’ve made (and most likely already broken), some great resolutions for the New Year, like: “When the pace slows down, I’m finally going to take a vacation.” “When I can make time, I’m definitely going to spend more time with the family this year.” And for most of us, “If only I could save some time, I could devote more time to myself and get back into shape.”

Yep. It’s that time of year: a time for positive visions, goals and hope. While we are optimists, and hate to burst your bubble, we must tell you the truth related to time: It is impossible to make time, save time, or find time. Each of us are gifted with the exact same number of minutes to use each day: 1440, to be exact. The only way to reach our goals is to use the time we are allotted differently, or to not waste the time we have been given.

So, if we can’t give you time, we can at least expose some of the biggest time wasters in hopes that you can identify where your time is going and how you might want to use your allotted minutes differently. The time wasters that follow are in no particular order, as how we waste our time is unique and personal.

Continue reading “Biggest Time Wasters at Work” »

Every day we are each faced with problems to solve: the large problems can be intimidating and the small problems can be mind-numbing. Either way, there is no avoiding problems. You are in your leadership position, title or not, because you have the reputation for spotting and solving important problems while rallying others, and yourself, to action. However, every now and then a problem sneaks past even the best leaders and causes a stir. Where do you begin and how can you help deter the issue from becoming an even bigger problem?

The best outcomes usually come from problems that are dealt with early on. Problems can be identified in the early stages if you make it a habit to frequently ask peers and team members how things are going and what challenges, if any, they are facing. Encourage others to provide information on problems as soon as they arise. Be open to their input and suggested solutions, and thank people for bringing issues to your attention and allowing you the opportunity to address and resolve their concerns. Be sure to follow-through, or people will become reluctant to provide information as they may assume nothing will change.

Problem solving requires a high level of information about the issues and the needs of employees. This requires open communication. In order to become an effective problem solver, remember that this skill requires all parties to share control over the emerging solution. By using the following problem-solving model, you will generate a number of alternative solutions and increase the probability that the final solution will be the best one.

Continue reading “9 Steps to Effective Problem Solving” »

Change Brings Discomfort – Even to Leaders

I have a challenge for you today. Take your watch off the wrist on which you normally wear it, place it on the other arm and leave it there for the rest of the day. How does this feel? Count how many times during the day you look at the arm where you normally wear your watch, only to find that it is no longer there. Even this most simple of changes is uncomfortable to fully incorporate into your life. Since you’re reading this, you probably realize how difficult change can be on a scale much larger than wrist watches.

Change is not possible without discomfort, and because of this, great leaders keep their people uncomfortable. The most successful leaders also keep themselves uncomfortable. It is the job of the leader to improve the condition of their organization or the causes for which they are working. Improving something means creating change. Whether it is improving a process, implementing a new idea, lowering costs, improving quality or taking customer service to a level that challenges just about everyone in the organization, change is uncomfortable.

Before leaders can be successful at improving organizations, they must first take a look at themselves and identify ways in which they must change. The following 6 tips will help you become more comfortable with the discomfort caused by realizing that in order to lead change, you must first be able to change yourself.

Continue reading “Keep Yourself Uncomfortable” »

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A quick search for introvert on Thesaurus.com retrieves synonyms such as brooder, egoist, loner, self-observer, solitary and wallflower, while the synonyms for extrovert include character, gregarious person, life of the party, show-off and showboat. Neither of these references paint a completely positive or accurate picture of either preference but perpetuate the overall misconceptions floating around about introverts and extroverts.

This explains the question I have been asked on several occasions: “Can introverts make great leaders?”

My response? “Yes!” Introverts and extroverts can both make great leaders, but for introverts, leading others requires more effort towards adapting their natural style.

In a recent poll of executives who are our clients, approximately 40 percent described themselves as introverts. Are you an introvert? If you can answer “yes” to the majority of the statements listed below, there is a good chance you are an introvert:

Continue reading “The Case for Introverted Leaders” »

Sometimes, despite your best effort, things just don’t go as planned. You experience challenges, setbacks and outright failures. You look back at your life and begin to count the few failures, losing sight of your many successes. What you forget is that so many success stories have resulted from failure to accept failure as an end result. If everyone gave up at their first failure, no one would learn how to ride a bike, read or tie their shoes. Accomplished people realize that failure is just a part of the path to success. Here are few examples of famous individuals who had a taste of failure before succeeding:

Continue reading “The Beauty of Failure” »