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Challenging the status quo or derailing your strategic plan?

Are you allowing a senior leader to coast while organizational results and revenues are suffering?  Most likely, this manager is getting enough accomplished to get by and satisfied by his performance. But, you face three major problems when your direct report is allowed to maintain the status quo. First, although this individual may hold the title of vice president, he...

Ethical Leadership: A new kind of poverty?

Every day we are bombarded with news about decisions made by leaders that cause us to question their integrity and ethics. So much so that we have banned the news in our home, especially after 7:00 p.m., to stave off the restlessness that comes with this kind of news and in the hopes of getting a sound night’s sleep!  We...

10 Traits of a Great Executive Team

The success, or the failure, of an executive team can be felt throughout the organization. Strong teamwork and communication at the top, trickles down through all levels of management, to front-line employees. However, when something is off above, even if kept locked in an ivory tower, it can be felt throughout the organization. This uneasy feeling can result in nervous...

3 Keys to Achieving a Win-Win Outcome

Have you ever walked away from a negotiation thinking, “I will never do business with this person again!” If so, you probably felt like you lost big time. Although great negotiators drive a hard bargain, most have the reputation of being both fair and trustworthy. When you have these qualities, people are willing to come back again and again –...

7 Ways to Act Effectively on Negative Feedback

No one enjoys receiving criticism or negative feedback. It especially tends to sting when it highlights something you need to change. Unfortunately, leadership requires us to be able to accept feedback effectively and respond appropriately if we wish to achieve success. Recently, I gave a leader his 360 Leadership Development Assessment results. Over 30 people participated in his assessment to...

8 Reasons Your Top Talent is Leaving

Today’s competitive labor market means employers need talented employees a lot more than talented employees need employers. And while pay and benefits are important, they don’t even make the list of most common reasons employees stay or leave an organization.   When employees quit and leave for another organization, many managers truly believe that people stay with a company, or...

Are You a Leader?

When you think of your title, how do you see yourself? Are you a leader, or are you the boss, supervisor, manager, director, general manager, vice president or president of a group of people?   There are hundreds of definitions of leadership and management. When we ask our clients, “What’s the difference between a leader and a manager?”, we get...

9 Ways to Enhance Top-Down Communication

Ensuring effective top-down communication is a key responsibility of senior management. However, many organizations still struggle with ineffective communication.   According to our benchmarks for Employee Opinion and Engagement Surveys, only 54.3% of employees feel that communication flows effectively from upper management to employees. This is unfortunate. When management doesn’t consistently communicate openly with employees, the result is an unproductive...

The Right Kind of Diversity Builds Team Success

Diversity has long been linked to a team’s success. Most of us think about diversity in terms of race, age, gender, sexual orientation, socio-economic status or religion. But, there are many more types of diversity that help organizations achieve success. The more diverse the team, the more opportunity for diverse viewpoints that ultimately lead to better solutions. Better solutions lead...

Increasing Workplace Culture and Morale Isn’t HR’s Job

After companies conduct an Employee opinion survey, they are faced with the challenge of taking action to create real change. Where some organizations go wrong is holding HR accountable for changing culture and morale within the organization. That’s not to say HR does not play a role in the change process, but what exactly is this role, and what is...

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