Most seasoned managers have, at some point in their careers, had to deal with two employees who either don’t like each other, or refused to work together. When managers find themselves with employee conflicts on their teams, they often also find that the morale and productivity of their team has been impacted. If the conflict is substantial enough, you might...
Regardless of your religious or political stance on the many controversial issues filling news headlines these days, it’s hard to deny the largely positive effect Pope Francis has had on bridging the gap between staunch advocates on opposing sides of a broad political spectrum. Whether or not you agree with Pope Francis, his leadership capabilities are undeniable. Since Pope Francis...
Leadership is about developing people, and that includes giving difficult feedback to employees about their performance. Leaders who see corrective feedback as a partnership with their employees and an opportunity to encourage their growth and development reap great rewards in employee engagement and productivity. Yet many leaders avoid the opportunity to give developmental feedback or complain that when they do,...
Leaders may or may not have a title, but what they always have are relationships where people are motivated to follow them in the direction they are heading. Leaders also have another thing in common; they are constantly taking action to improve the condition of their team or organization. Improvement signifies that something is changing. When we talk about improvements...
I’ve worked on several executive coaching projects where one member of the team is a royal jerk. What makes someone a jerk? Here’s our definition: a jerk or jackass is someone who is rude, abrasive, condescending, undermines or puts others down, is arrogant, blames others, and, in a nutshell, is difficult for multiple people to deal with. We emphasize multiple...
You can read about the 7 actions a leader can take to demonstrate gratitude here.
Most executives and managers we coach have a desire to be promoted and take on more responsibility in their organizations. Some successfully continue to improve and develop their leadership skills, and rise to even higher levels in their organizations. Others struggle with adapting and developing as leaders, are passed over for promotions, and get stuck treading the waters of their...
It is widely known that confidence is a critical trait of successful leadership. Confident leaders genuinely believe in their ability to make a difference. When confidence is taken too far, you can wind up with an arrogant leader that is unpleasant to be around, and people have no desire to follow. On the other hand, a leader who lacks confidence...
Some leaders, when presented with the opportunity to work with an executive coach, recognize the value this resource contributes to their leadership skills and career. Others, however, are decidedly less thrilled at the prospect. A CEO asked us to coach one of his leaders. We were informed that if this leader doesn’t improve their leadership skills and their ability to...
Trust is one of the most important leadership competencies a leader can develop and consistently role model for their team members. It can take weeks, months, or even years for a leader to build trust. And, unfortunately, it only takes one misstep or action contrary to the leader’s or organization’s stated values to lose all the trust you worked so...