Oh, this is such a great question. Everyone reading this is most likely thinking of one employee or person in their life who is resistant to change. If you’ve ever had to fire an employee because of their resistance to change, or put restrictions on a kid because of their unwillingness to change, then you ...
Dec
18th
2012
Top performers need to be rewarded based on their productivity and results. Organizations that have successfully implemented a well-defined pay-for-performance system understand that it’s almost impossible to have an engaged workforce that’s committed with both their heads and their hearts without having a performance management system in place that recognizes outstanding performance. We’re often asked ...
Dec
17th
2012
The other day I was asked a question that stopped me in my tracks. At a seminar, an employee asked me, “Do I need to kiss my boss’ butt? What if I have to choose between kissing up and doing what’s right for the organization?” This question the employee asked is like an octopus with ...
Dec
10th
2012
“My boss tells everyone that he always has an open door,” an employee recently told me. “Technically he is correct in his statement. His door is always open. The problem is his mind is shut tight.” The employee went on to add, “My boss is horrible at accepting feedback and assumes he is always right–even ...
Dec
3rd
2012
What kind of impact have mentors had on your life? In a survey of Fortune 500 CEOs (published by Workforce Magazine), over 75 percent of the CEOs cited mentoring as one of the top three factors in their career. An even greater number of female executives (81 percent) stated that mentors were critical or fairly ...
Nov
26th
2012
The number one thing we hear from all our of clients is that they don’t have enough staff or enough time to get all of the job done. Many leaders have described to us the level of stress they feel because they know they could do so much more if only they had more time ...
Nov
19th
2012
The success, or the failure, of an executive team can be felt throughout the organization. Strong teamwork and communication at the top, trickles down through all levels of management, to frontline employees. However, when something is off above, even if kept locked in an ivory tower, it can be felt throughout the organization. This uneasy ...
Nov
13th
2012
In the past couple years, it has become easier for your customers to connect with your company, learn about what you do, buy your products and services and finally, share their perceptions about your organization with the world. In many cases, customer reviews amount to the best kind of advertising: free word of mouth accolades ...
Nov
12th
2012
When it comes to innovation and change, there will always be skeptics who feel a moral obligation to guard the current ways of doing things. They are famous for the line, “Not all change is positive.” Recently one of these skeptics told me that the problem with the younger workforce is they only know how ...
Nov
5th
2012
Earlier this year I provided executive coaching for a senior leader who was frustrated because he had been passed over twice for a promotion for which he felt well-qualified. When I asked him if he had any employee on his team who could step into his role if he were promoted, he thought for a ...
Oct
29th
2012
