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The Benefits of Being a Questioning Leader

My 94-year-old father is fond of saying, “Remember, people like you better when they are talking.” Great leaders have figured this out. They have a well-defined ability to lead by asking, rather than telling. These leaders ask great questions, especially when they don’t know the answer. They know that if you ask enough of the right people the right questions,...

The Critical Connection Between Confidence and Leadership

During the past twenty years, our research and hands-on experience with leaders has led us to feel strongly that there is one aspect of leadership that is so critical, that without it, real leadership cannot exist. That one critical component is confidence. Confidence is the foundation of leadership. You can teach a leader to be an effective problem solver; become...

9 Steps to Build Your Reputation as a Great Decision Maker

At best, being a leader is tough and gets increasingly tougher as you move up in rank. Although some aspects of leadership get easier with experience, most of us never get to the point where we can say we’ve mastered leadership. In our roles as leaders, we are consistently called on to make tough decisions, and frequently the decisions that...

What to Do When your Big Vision Meets Big Opposition

Jeff Weiner, the CEO of LinkedIn, posted an article titled, “The Three Qualities of People I Most Enjoy Working With.” The qualities Jeff enjoys most in people he works with are: dream big; get shit done; and know how to have fun. Since his blog has been read by nearly 600,000 readers, we can assume his topic and the qualities...

What Successful Organizations Did Differently in the Recession

Time flies when you consider it has been approximately six years since we experienced the start of the Great Recession…most likely dealing organizations the biggest economic changes and impact of our time. As the recession started to take hold, how quickly did you make personal and organizational changes to align to a new reality? Here is what we have learned:...

Ban Information Hoarding in your Organization

It was not too long ago that the unpleasant experience of going to the Department of Motor Vehicles (DMV) to do tasks such as changing title on a car, updating a registration or renewing a driver’s license, would begin with determining what line you had to stand in. You had to make this decision correctly because the DMV took great...

Why Nice Leaders Fail

Several of the organizations and departments that we work with have leaders that we would describe as “nice” people. They are the type of people you would like to have over for dinner or have as personal friends. They would do anything to help you or support you in your efforts. When we describe this type of leader, there’s a...

The Important Roles of Fear in Public Speaking

Why is it, when someone asks us to speak before a group, that the mere thought sends quivers or convulsions through most of us? Suddenly, we lose sight of the fact that we routinely converse intelligently on a daily basis and conjure up strange notions of becoming a babbling fool in front of a crowd. Instantly, we have a severe...

8 Steps to Stronger Organizational Communication

Historically, it’s never been easier to effectively communicate than right now. We are connected on multiple devices, and most of us check them frequently, if not incessantly. We can do business 24/7, enhancing our productivity and overall communication effectiveness. Yet, we still hear the same old refrain to explain organizational challenges . . . “It’s a communication problem.” What? How...

6 Characteristics of a Meaningful Job

Daniel Pink, prolific author and expert on the workplace and motivation, reminds us that money alone is not enough to push us to do our best. Rather, we are driven and inspired to do our best when we believe that we are doing something that benefits or serves others, or something that is important beyond ourselves. In other words, we...

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