Successful leaders know that being a good communicator is at the very foundation of any meaningful relationship, whether it be personal or professional. Not only are these leaders great communicators, they also have the ability to read and decode the nonverbal communication being expressed in relationships. What is nonverbal communication? Nonverbal communication relates to everything ...
Most people believe that if someone has a high IQ and does really well in school (i.e., they are smart), they’ll be a good leader and have a highly successful career. Although being smart and having a high IQ should help an individual’s leadership and career success, it’s certainly not a guarantee. Every HR professional ...
A manager I’m coaching recently told me, “I can either do the job right and miss the deadline, or I can produce poor quality work and meet my boss’ deadline.” On a personal note, my youngest daughter, Brianne told me, “I can either be in bed by 10, not study and fail my earth science ...
When you think of a leader, you may think of someone who’s confident, caring, decisive, and determined. While these are all very important attributes, leaders should also leave room for employees to respectfully challenge their ideas. Some of the strongest and most successful decisions are made, or talked through, in groups. Sometimes you may think ...
Our accountant pointed out an interesting bit of data related to our recent company phone bill: the youngest team member spent approximately 22 minutes on calls, and texted 1285 times, while the oldest team member spent approximately 366 minutes on phone calls, and texted only 18 times. Age wise, the employees in the middle had ...
Conflict is a natural part of life and can’t always be avoided. Sometime conflict has positive outcomes, other times conflict has negative outcomes. When it comes to conflict, a lot depends on your attitude. An unwillingness to resolve conflict creates tension, frustration, worry, anxiety and usually, a lack of positive, constructive communication. But what is ...
My father used to tell me a great story about a disgruntled construction worker. Every day at noon, the construction worker would sit down, open up his lunch box, pick up his sandwich, take a bite, and then blurt out, “Oh crap, not bologna again.” One Friday, one of the other construction workers finally said ...
As consultants, we often coach executives to help them build even stronger relationships with their bosses, peers, and direct reports. One of the most common reasons we’re called to work with executives is in the area of understanding and managing their emotions. Here are some real life examples: The executive… Doesn’t listen Doesn’t effectively read ...
Whenever we bring diverse groups of people together to accomplish work, there is always potential for gossip. While occasional gossip may be an organizational reality, left unchecked, gossip can cause significant damage to both productivity and morale. When efforts to limit gossip are ineffective, over time persuasive gossip leads to resentment, broken communication and divisive ...
For over thirty three years, I have been an entrepreneur. Sometimes the thought of working for someone else will pop into my head and I ask myself scary questions, “Am I even employable? What kind of employee would I make?” Then there is another part of me that says, “Yes I would because for thirty-three ...