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10 Traits of a Great Executive Team

The success, or the failure, of an executive team can be felt throughout the organization. Strong teamwork and communication at the top, trickles down through all levels of management, to front-line employees. However, when something is off above, even if kept locked in an ivory tower, it can be felt throughout the organization. This uneasy feeling can result in nervous...

7 Ways to Act Effectively on Negative Feedback

No one enjoys receiving criticism or negative feedback. It especially tends to sting when it highlights something you need to change. Unfortunately, leadership requires us to be able to accept feedback effectively and respond appropriately if we wish to achieve success. Recently, I gave a leader his 360 Leadership Development Assessment results. Over 30 people participated in his assessment to...

Are You a Leader?

When you think of your title, how do you see yourself? Are you a leader, or are you the boss, supervisor, manager, director, general manager, vice president or president of a group of people?   There are hundreds of definitions of leadership and management. When we ask our clients, “What’s the difference between a leader and a manager?”, we get...

9 Ways to Enhance Top-Down Communication

Ensuring effective top-down communication is a key responsibility of senior management. However, many organizations still struggle with ineffective communication.   According to our benchmarks for Employee Opinion and Engagement Surveys, only 54.3% of employees feel that communication flows effectively from upper management to employees. This is unfortunate. When management doesn’t consistently communicate openly with employees, the result is an unproductive...

Increasing Workplace Culture and Morale Isn’t HR’s Job

After companies conduct an Employee opinion survey, they are faced with the challenge of taking action to create real change. Where some organizations go wrong is holding HR accountable for changing culture and morale within the organization. That’s not to say HR does not play a role in the change process, but what exactly is this role, and what is...

7 Ways to Encourage Open Communication

An executive we work with recently mentioned that employees had not expressed concerns or recommended any organizational changes to the leadership team. This was taken as good news until I asked if the leadership team members had solicited feedback, and if they were open to input from employees.   This question caused the executive to pause. Actually, I had it...

Boss . . . We Have A Problem!

  No one likes to be the bearer of bad news, but life happens and problems are a reality. So how do you bring a problem to your manager’s attention without being the messenger that got shot? How you deliver the message to your manager will result in either building on the relationship you have with your manager, or potentially...

8 Ways to Successfully Lead Millennials

It’s hard to conduct a leadership seminar these days without someone bringing up their difficulties with managing millennials. Millennials (defined as those aged 18-34) now number 75.4 million, surpassing the 74.9 million Baby Boomers (ages 51-69). For many of the organizations we work with, millennials now comprise over one-half of their work forces.   A lot of our clients have...

8 Habits of Emotionally Intelligent Leaders

We’re all familiar with what an IQ is, but far fewer people are in touch with how their EQ, or emotional intelligence, impacts their success. To be effective at building relationships where people are motivated to follow them, leaders need to be able to understand and control their emotions, understand the emotions of others, and be able to adapt their...

Gratitude is Good for Us, and Good for Business

Gratitude has one of the strongest links to mental health and satisfaction with life of any personality trait—more so than even optimism, hope, or compassion. Grateful people experience higher levels of positive emotions such as joy, enthusiasm, love, happiness, and optimism, and gratitude as a discipline protects us from the destructive impulses of envy, resentment, greed, and bitterness. People who...

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