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Are You a Leader?

When you think of your title, how do you see yourself? Are you a leader, or are you the boss, supervisor, manager, director, general manager, vice president or president of a group of people?   There are hundreds of definitions of leadership and management. When we ask our clients, “What’s the difference between a leader and a manager?”, we get...

9 Ways to Enhance Top-Down Communication

Ensuring effective top-down communication is a key responsibility of senior management. However, many organizations still struggle with ineffective communication.   According to our benchmarks for Employee Opinion and Engagement Surveys, only 54.3% of employees feel that communication flows effectively from upper management to employees. This is unfortunate. When management doesn’t consistently communicate openly with employees, the result is an unproductive...

The Right Kind of Diversity Builds Team Success

Diversity has long been linked to a team’s success. Most of us think about diversity in terms of race, age, gender, sexual orientation, socio-economic status or religion. But, there are many more types of diversity that help organizations achieve success. The more diverse the team, the more opportunity for diverse viewpoints that ultimately lead to better solutions. Better solutions lead...

Increasing Workplace Culture and Morale Isn’t HR’s Job

After companies conduct an Employee opinion survey, they are faced with the challenge of taking action to create real change. Where some organizations go wrong is holding HR accountable for changing culture and morale within the organization. That’s not to say HR does not play a role in the change process, but what exactly is this role, and what is...

The 50/50 Odds of Executive Coaching

We often receive calls from our clients that go something like this, “Peter, I have an executive/manager on my team who is technically sound and highly competent at doing his job.  However, when it comes to motivating his team or effectively building necessary relationships with team members in other departments, there is significant opportunity for improvement. Can you help us?”...

The 10 C’s of Great Leadership

Our work with great leaders over the past two decades has taught us that all truly great leaders exemplify ten “must have’” characteristics that enable them to exceed strategic goals, build strong teamwork, foster innovation, and engage their workforce at a higher level. The best employees choose to work for these leaders and will follow them anywhere.   The most...

5 Ways to Generate Ideas that Add Strategic Value

In 1982, Michael Keaton and Henry Winkler starred in the movie Night Shift. Henry and Michael played two attendants holding down the night shift at the City Morgue. Henry played the role of uptight, reserved, “by-the-book” employee. Michael played the role of an off-the-way self-professed “idea man.” Michael Keaton lived Steinbeck’s quote. In fact, he carried around a portable cassette...

7 Ways to Fail Your Way to Success

When we think about success, failure isn’t the word that usually comes to mind. And yet, success rarely happens without multiple failures along the way.   Most people we would consider to be highly successful have failed while climbing the ladder of success. We will always remember Steve Jobs for product blockbusters like the Mac Computer, iPad, iPod, Apple TV...

Great Leaders Keep Employees Uncomfortable

Ensuring a positive and engaging work environment is a key leadership responsibility. But, when people confuse this responsibility with keeping everyone happy and base their decisions solely on this goal, problems arise.   A manager needs to move her team off the company’s server to cloud-based software. The implementation of the cloud-based software will allow the team to lower costs...

Empowering Great Employees to Make Great Decisions

Great decision-making skills are critical to a leader’s success. What people tend to forget, however, is that trusting employees to make great decisions is equally critical to a leader’s success.   We’ve worked with many managers who have created great organizations. They are strong, technically. They make the right decisions and they produce great outcomes. But, when we interview their...

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The Manager's Toolkit

The Manager's Toolkit is the one stop action planning website for becoming an even stronger, more effective leader. Managers will read recommendations, related articles, suggested actions, and watch informative videos that will guide them through improving their leadership skills.

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