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How Bad Bosses Kill Employee Engagement

If you’ve ever worked for a bad boss, you’ve probably uttered these famous words …. “I don’t get paid enough to put up with this crap!” Bad bosses destroy morale and employee engagement and, more often than not, they brighten up the whole company when they quit or are finally fired. So what makes someone a bad boss? The following...

8 Ways to Boost your Emotional Intelligence

Most people believe that if someone has a high IQ and does really well in school (i.e., they are smart), they’ll be a good leader and have a highly successful career. Although being smart and having a high IQ should help an individual’s leadership and career success, it’s certainly not a guarantee. Every HR professional knows at least one manager...

Attitude is King in Conflict Resolution

Conflict is a natural part of life and can’t always be avoided. Sometime conflict has positive outcomes, other times conflict has negative outcomes. When it comes to conflict, a lot depends on your attitude. An unwillingness to resolve conflict creates tension, frustration, worry, anxiety and usually, a lack of positive, constructive communication. But what is most important to managers to...

Six Signs You Might Be A Micromanager

Despite evidence to the contrary, no leader that Peter or I have ever coached has admitted to being a micromanager. Often, when we’re analyzing their 360 degree feedback, both the quantifiable data and open-ended comments written by employees and peers indicate that this particular leader–for whatever the reason–exhibits an excessive need to be in control, requiring their employees to give...

9 Steps to Effective Problem Solving

By Peter Barron Stark Every day we are each faced with problems to solve: the large problems can be intimidating and the small problems can be mind-numbing. Either way, there is no avoiding problems. You are in your leadership position, title or not, because you have the reputation for spotting and solving important problems while rallying others, and yourself, to...

3 Keys to Clearly Communicating the Organizational Vision to Employees

Make Sure that Your Vision is More than Just a Piece of Paper on the Wall Employees may like reading a mystery, but they don’t like working in one. Heidi Grant Halvorson, writing for Fast Company, says it right when she says, “Make a point of saying exactly what you mean, and asking for exactly what you want, and you...

Servant Leadership

Servant Leadership Despite founding the company, the reality is I work for each of the members of our team, not the other way around. This idea, which is called servant leadership, became popular in an essay written by Robert Greenleaf in 1970 titled The Servant Leader. Although Greenleaf brought life to the concept for today’s leaders, the general concept dates...

8 Tips to Help Managers and Employees Deal With Organizational Change

Guiding Employees Through Change Change proves to be a challenge not just for supervisors and managers, but for employees as well. This adds another dimension to the already difficult situation: guiding the employees through the change. After all, organizations don’t change, people do. The following are eight suggestions that will help managers and supervisors guide employees through organizational change.

What Should a Manager Do When Employees Are Not Team Players?

Handling Problem Employees Several managers have relayed stories to us about their employees’ lack of commitment and support for teamwork. Sometimes the employees are relatively new to the organization. More often than not, the employees they are describing have been with the organization or the department for a long time. Either way, when employees do not display behaviors that promote...

Leading Organizational Change with Confidence

Even in the Face of Opposition Robert F. Kennedy once said, “About twenty percent of the people are against any change.” Our findings, in working with managers and supervisors tasked with leading organizational change, support Kennedy’s theory. No matter how effective a leader you are, it is not uncommon for you to periodically find your change efforts being challenged, or...

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