Archive

Bridging the Gap in Multigenerational Communication

Bridging the Gap in Multigenerational Communication
Our accountant pointed out an interesting bit of data related to our recent company phone bill: the youngest team member spent approximately 22 minutes on calls, and texted 1285 times, while the oldest team member spent approximately 366 minutes on phone calls, and texted only 18 times. Age wise, the employees in the middle had ...
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Is Your Work Environment Toxic?

Is your work environment toxic?
Although I’ve been blessed with loving parents and a loving family, I have a friend who has a relationship with his parents and siblings that could be termed toxic. In fact, I would describe his parents and siblings as mean and abusive. If they were his employees rather than his family members, the easy solution ...
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Your Customers Care About Your Employees (Almost As Much as You Do)

Your Customers Care About Your Employees
In the 90’s, customers demanded to know where your products were made to ensure they weren’t supporting a company that used sweatshops. In the early 2000’s, customers wanted to know how and with what your products were made to ensure they weren’t supporting an environmentally irresponsible company. Today, customers want to know how your employees ...
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Are you a Good Role Model?

Are you a Good Role Model?
Throughout our careers as consultants, we’ve coached many leaders who’ve struggled to build followership with either bosses, direct reports, or peers who don’t have a high level of respect for their contributions to the organization as a leader. Some of the concerns or complaints regarding these leaders have included: Not appearing to work as hard ...
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Squelch Gossip in your Team

Squelch Gossip in your Team
Whenever we bring diverse groups of people together to accomplish work, there is always potential for gossip. While occasional gossip may be an organizational reality, left unchecked, gossip can cause significant damage to both productivity and morale. When efforts to limit gossip are ineffective, over time persuasive gossip leads to resentment, broken communication and divisive ...
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What Influences People to Change?

What Influences People to Change?
Oh, this is such a great question. Everyone reading this is most likely thinking of one employee or person in their life who is resistant to change. If you’ve ever had to fire an employee because of their resistance to change, or put restrictions on a kid because of their unwillingness to change, then you ...
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10 Traits of a Great Executive Team

10 Traits of a Great Executive Team
The success, or the failure, of an executive team can be felt throughout the organization. Strong teamwork and communication at the top, trickles down through all levels of management, to frontline employees. However, when something is off above, even if kept locked in an ivory tower, it can be felt throughout the organization. This uneasy ...
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8 Signs of an Awesome Team Member

7 Signs of an Awesome Team Member
For over thirty three years, I have been an entrepreneur. Sometimes the thought of working for someone else will pop into my head and I ask myself scary questions, “Am I even employable? What kind of employee would I make?” Then there is another part of me that says, “Yes I would because for thirty-three ...
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Why do CEOs Fail?

Why do CEOs Fail?
Although this statistic is not accurate for our clients, a widely cited study, The Leadership Gap, by the Center for Creative Leadership, estimated that nearly 40 percent of CEOs are fired within their first 18 months on the job. This statistic is hard to believe, until you read the news. Most CEOs are highly intelligent, ...
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Sometimes the Whistleblower is Right

Sometimes the Whistleblower is Right
There is a negative connotation surrounding the term whistleblower. Traditionally, when someone blows the whistle and exposes the negative actions of a leader or the deficiencies of a process/product/service, some people in the organization are quick to make the assumption that the whistleblower is either a nut job or a severely disgruntled employee. Perhaps they ...
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