Communication, Leadership, Most Popular Posts
Attitude is King in Conflict Resolution
Conflict is a natural part of life and can’t always be avoided. Sometime conflict has positive outcomes, other times conflict has negative outcomes. When it comes to conflict, a lot depends on your attitude. An…
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Negotiation Tactic #65 – Taking a Time Out
Summary: Taking a break from a negotiation can sometimes be the best thing for both counterparts. You may want to just use the restroom, let tension disperse, or locate additional information before making a decision….
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Is Your Work Environment Toxic?
Although I’ve been blessed with loving parents and a loving family, I have a friend who has a relationship with his parents and siblings that could be termed toxic. In fact, I would describe his…
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Negotiation Tactic #64 – Fait Accompli-Asking for Forgiveness
Summary: Taking action first, asking for forgiveness later. Fait Accompli is a tactic described by Gerard I. Nierenberg. The phrase is French for “accomplished fact,” and refers to a deed that is already done-and is…
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Negotiation Tactic #63 – Playing Stupid
Summary: Feigning ignorance to test a counterpart’s honesty and the accuracy of his information. Playing Stupid sometimes pays off. You may ask a question even when you already know the answer in order to verify…
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Negotiation Tactic #62 – Help Me Understand
Summary: Asking questions to clarify a counterpart’s position on issues. Some authors on negotiation encourage readers to ask only questions to which they already know the answers. Although we agree that you may not want…
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