Leadership, Quest Newsletter
Unpredictable Leaders Make Employees Crazy
Two recent client events brought to light the importance of building a reputation as a leader who’s consistent and predictable. First, we led a strategic planning retreat with the senior team that lead a division…
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Our Most Read Posts of 2013
To start your year off right, here are our top five most read posts of 2013: Little Things that Make a Big Difference in Leadership How Bad Bosses Kill Employee Engagement Effective Managers Do Things…
Read MoreNegotiating Tactics
Negotiation Tactic #98 – Acting the Bully
This tactic is one of several tactics we recommend you never use. Honest, credible negotiators don’t need to use this tactic. However, there will be times when this tactic will be used against you, so…
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Characteristics of a Great Team
If you’ve been in business for any length of time, it’s likely that you’ve been a part of a dysfunctional team. On this dysfunctional team, there’s a good chance team members don’t communicate well, or…
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Negotiation Tactic #97 – Scrambled Eggs
Summary: Providing the final terms of the negotiation only to change them last minute. A counterpart might use the Scrambled Eggs tactic to confuse you and your decision-making process. Sometimes facts and figures are used;…
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Negotiation Tactic #96 – Go Easy on Me
Summary: Asking your counterpart for leniency before making their first offer. There are times when you want the best available product or service but do not want to pay the price that the top products…
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Negotiation Tactic #95 – You Go First
Summary: Letting your counterpart vocalize his desired outcome first. Often in a negotiation, your counterpart will try to “test the waters” by attempting to have you vocalize your outcome first, giving them the advantage of…
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