Building Virtual Leadership
Companies that perpetuate the myth that virtual leadership is business as usual, just on a distributed scale, often encounter serious challenges in team leadership, communication and conflict resolution. Some leaders, who are highly effective while managing team members in the same location, may lack the skills needed to lead a virtual workforce. On the other hand, organizations which recognize that different leadership and coaching skills are required to develop and maintain high-quality, trusting relationships, are much better prepared to lead distance teams. Organizations that are committed to fostering successful virtual teams provide the training and support needed to ensure the success of their teams and long distance leaders.
We begin this virtual leadership training program with a thorough assessment developed through interviews with managers, supervisors, and employees. This helps us gain an inside look at the opportunities and challenges that managers in your organization face when leading virtually. We then process that information to develop a customized program tailored to meet your needs. Our experienced trainers spend as much time researching your organization and tailoring the program to your organization’s specific needs as they do presenting the course.
This training program provides managers with the tools and skills they need to be effective leaders and coaches to distanced direct reports, some of whom they may have never even met. Managers will also develop skills to create a motivating environment and provide employees with feedback that develops their full potential and empowers them to excel and make positive contributions to the organization.
- Characteristics of great leaders and coaches of distance teams
- Characteristics of high-performing distance teams
- Develop a compelling, positive vision and team purpose
- Clarify operating principles, goals, roles, expectations, and milestones
- Establish communication channels with clear boundaries
- Appropriately identify behaviors, not attitudes, that require coaching
- Measure behavior using objective standards
- Give and receive feedback
- Make feedback specific
- Effectively handle performance problems
- Deal with difficult or challenging employees without losing your composure
- Practice using a virtual coaching model to correct performance problems
- Motivate the virtual team member without using money.