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Are You a Leader, Manager, or Hostage?

We have come across a number of managers who fail to confront an employee’s unacceptable behaviors for a variety of reasons. Failing to hold team members accountable for their behavior results in a snowball effect that weakens your leadership, and ultimately leaves you a hostage.   In a recent seminar, several participants shared their reasons for not confronting an employee’s...

6 Steps to Building a Dysfunctional Team

If you’ve been in business long enough, you have most likely been a part of a dysfunctional team at some point. Maybe your team members didn’t communicate well with each other, or maybe they didn’t communicate at all. This lack of communication resulted in a lack of trust. The lack of trust led to negative assumptions where one team member automatically...

Are You Asking the Right Questions?

My father passed away last year at 94 years-young. He was always fond of telling me, “Remember, people like you better when they’re the ones doing the talking.” Great leaders know this, and have a well-defined ability to lead by asking, rather than telling. They know that if you ask enough of the right people the right questions, you will...

The Problem with Using ‘Either-Or’ Language

We rarely consider how powerful the simplest of words can be. But the words we choose to navigate challenges in the workplace can substantially impact our successes. A manager I’m coaching recently told me, “I can achieve the results they’re paying me to achieve, or I can be nice to people and make everyone happy.” Another manager I worked with...

How Great Executive Teams Embrace Conflict

Executive team members are not immune from conflicts with their fellow executives. How these executives choose to handle conflicts, however, is a factor that separates great executive teams from average ones. As coaches, a good portion of the coaching process with executives centers around the conflicts they find themselves experiencing with other members of the team. Some of the most...

7 Ways to Effectively Deal with Constructive Feedback

Negative feedback is hard to accept, no matter who you are. As leaders, however, our ability to develop our skills and become strong, successful leaders depends on our ability to listen to feedback effectively and act on it appropriately.   Last week, I gave a leader his 360 Leadership Development Assessment results. Over 30 people participated in his assessment to...

What if it’s Me?

In my post Are You a Coachable Leader, I talk about how my executive coaching success rate hovers around 50%. Half of the managers I coach genuinely want to develop their leadership skills, and go on to achieve great success. The other half? They usually get fired. Unfortunately, the latter was the case for a manager I was coaching up...

Do Your Team Members Feel Valued and Appreciated?

  Employee Engagement Survey statistics tell us that 72 percent of employees feel they receive adequate recognition, and approximately 65 percent of employees tell us they are fairly compensated. Those same statistics tell us the percentage of engaged employees is still hovering around 30 percent of the workforce. Many factors are at play in the employee engagement equation. One of...

How the Best Leaders Lead with Empathy

It’s becoming increasingly difficult to argue that technology isn’t replacing people in the workplace.  In the industries of manufacturing, health care, construction, financial institutions and even the fast food industry, technology continues to do more jobs faster and better than people. Amazon is starting to promote Prime Air — a future drone delivery system designed to safely get packages to...

How Should You Break Bad News to Employees?

Although I’m sure you’ve heard the cliché, “There is never a good time to tell someone bad news,” great leaders know that the actions you take can either mitigate or worsen the immediate impact of the bad news, as well as the long-term impact on the relationship you have with your employees. I’m coaching an executive who is planning to...

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