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Great Leaders Keep Employees Uncomfortable

Ensuring a positive and engaging work environment is a key leadership responsibility. But, when people confuse this responsibility with keeping everyone happy and base their decisions solely on this goal, problems arise.   A manager needs to move her team off the company’s server to cloud-based software. The implementation of the cloud-based software will allow the team to lower costs...

Empowering Great Employees to Make Great Decisions

Great decision-making skills are critical to a leader’s success. What people tend to forget, however, is that trusting employees to make great decisions is equally critical to a leader’s success.   We’ve worked with many managers who have created great organizations. They are strong, technically. They make the right decisions and they produce great outcomes. But, when we interview their...

7 Ways to Encourage Open Communication

An executive we work with recently mentioned that employees had not expressed concerns or recommended any organizational changes to the leadership team. This was taken as good news until I asked if the leadership team members had solicited feedback, and if they were open to input from employees.   This question caused the executive to pause. Actually, I had it...

Are Your Managers Well Prepared to Lead?

Over the last 5 years, we’ve all participated in the recovery from the Greatest Recession since the Great Depression. During this time, we learned that in order to meet the budget, we need to:   Get strategically focused with a crystal-clear vision and goals Become more efficient and effective in how we do our job Be willing to change the...

4 Easy Ways to Recognize and Celebrate Success

With the million and one things that keep us busy every day, it is far too easy to forget to take the time to celebrate our many successes along the way. George Burns said it best: “I get up every morning and read the obituary column. If my name’s not there, I eat breakfast.”  Every day we wake up and find...

8 Ways to Successfully Lead Millennials

It’s hard to conduct a leadership seminar these days without someone bringing up their difficulties with managing millennials. Millennials (defined as those aged 18-34) now number 75.4 million, surpassing the 74.9 million Baby Boomers (ages 51-69). For many of the organizations we work with, millennials now comprise over one-half of their work forces.   A lot of our clients have...

Gratitude is Good for Us, and Good for Business

Gratitude has one of the strongest links to mental health and satisfaction with life of any personality trait—more so than even optimism, hope, or compassion. Grateful people experience higher levels of positive emotions such as joy, enthusiasm, love, happiness, and optimism, and gratitude as a discipline protects us from the destructive impulses of envy, resentment, greed, and bitterness. People who...

The Critical Role of Top-Down Communication

Management at all levels of an organization play a significant role in the communication that flows down to employees. Despite their best efforts, top-down communication continues to be an issue for many of the organizations we encounter. According to our Employee Opinion Surveys, only 54.3 percent of the employees in our overall benchmark feel that communication flows effectively from upper management to...

6 Ways to Create a Motivating Workplace Culture

Motivation is a critical element of employee engagement and organizational success. While employees need to have internal motivation, leaders are also responsible for creating a motivational culture where employees are able to contribute their best work. A recent Gallup poll showed that 70% of employees are “not engaged” or “actively engaged” at work.  Another national study revealed that less than...

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The Manager's Toolkit is the one stop action planning website for becoming an even stronger, more effective leader. Managers will read recommendations, related articles, suggested actions, and watch informative videos that will guide them through improving their leadership skills.

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