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Are You a Leader, Manager, or Hostage?

We have come across a number of managers who fail to confront an employee’s unacceptable behaviors for a variety of reasons. Failing to hold team members accountable for their behavior results in a snowball effect that weakens your leadership, and ultimately leaves you a hostage.   In a recent seminar, several participants shared their reasons for not confronting an employee’s...

6 Steps to Building a Dysfunctional Team

If you’ve been in business long enough, you have most likely been a part of a dysfunctional team at some point. Maybe your team members didn’t communicate well with each other, or maybe they didn’t communicate at all. This lack of communication resulted in a lack of trust. The lack of trust led to negative assumptions where one team member automatically...

The Power of Failure

Sometimes, despite your best efforts, things just don’t go as planned. You experience challenges, setbacks and outright failures. You look back at your life and begin to count the few failures, losing sight of your many successes. What you forget is that so many success stories have resulted from failure to accept failure as an end result. If everyone gave up at...

Are You Asking the Right Questions?

My father passed away last year at 94 years-young. He was always fond of telling me, “Remember, people like you better when they’re the ones doing the talking.” Great leaders know this, and have a well-defined ability to lead by asking, rather than telling. They know that if you ask enough of the right people the right questions, you will...

Can you Lead and Not Care?

‘Caring’ is an underrated trait that is, nonetheless, critical to leadership success. In fact, Mary Kelly and I dedicated an entire chapter in our latest book (Why Leaders Fail) to the topic.   When you look at the world around us, you might conclude that there are many leaders in high level positions who just don’t care about anyone but...

The Problem with Using ‘Either-Or’ Language

We rarely consider how powerful the simplest of words can be. But the words we choose to navigate challenges in the workplace can substantially impact our successes. A manager I’m coaching recently told me, “I can achieve the results they’re paying me to achieve, or I can be nice to people and make everyone happy.” Another manager I worked with...

When Top Performers Lose Their Edge

What do you do as a leader when your top-performing employees lose their focus and motivation?  If members of your team are not as engaged as they once were, several factors could be impacting their change in performance. I highlighted some of the leadership reasons behind employee disengagement in my article, 8 Ways to Convince Your Top Talent to Leave.  ...

Leading Through Crisis and Change

From time to time, every supervisor or manager will find they are in charge of a team in crisis. Crises come in many shapes and sizes. A few of the crises we have seen supervisors struggle with include team members who do not get along; company financial problems; morale or motivation at an all-time low; quality problems; customer service problems;...

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